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  • Customers like
    • Cost 2
    • Design 1
  • Customers don't like
    • Defective products 3
    • Deceptive advertisement 2
    • Problems with installation 2

Purchased new kitchen from Panda 2 years ago. They use the worlds worst installers. Tried to do short cuts and use wrong materials for baseboard. The installer actually tried to fool us. They have no pride in their work. When you tell Panda kitchen it takes weeks for results. Even had trouble with installation of granite counter top. Tried to install different cut under window sill. The grain was cut in different direction. Now we have termites from cabinets. Costing $1400.00 to remove. Please don't use this company. Poor quality work and poor... Read more

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I bough my kitchen cabinet in 2007 my cabinet fell down broke my plates and glasses my grained counter is falling down I need to start a class action lawsuit against panda kitchen Add comment

The customer service was deplorable! I was made to feel like a victim instead of a paying customer for asking to exchange crushed, damaged cabinets! (By the way, you must pay in full upfront) These cabinets need to be assembled. You will need glue and finishing nails to make sure they don't fall apart. The quality is poor, even though the printing on the box claims "solid wood cabinets." The packaging had missing parts, the plywood was chipped, gouged, and torn. Save yourself the headache, and DO NOT give PANDA KITCHEN a dime of your... Read more

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I purchased a new kitchen 7 yrs ago and now my shelves are falling down, I explained how serious this is with my dishes and glasses, not only me getting hurt but ruining the granite and tile floors, they say they won't take care of the problem and I would have to pay $150 for someone to come and fix it since they have no pay structure for this. The manager that helped me was nice but unfortunately the superiors don't care (my opinion). It's been 4 weeks. I cancelled and have NO intention of dealing with them or referring (I had 2 friends buy... Read more

Was this review helpful? 1 1

We just had our cabinets installed. It was a bad experience. Not only was the installer unprofessional, he had a fight with his assistant and the assistant left the job. I helped the installed until he was able to get someone else to help him several hours later. In addition, we kindly purchased them both lunch. In turn the installer charged us what we perceive a high and unjust charge for plumbing. I went to home depot and purchased what he requested that we buy for plumbing, I also had purchased another piece which he did not use and he... Read more

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Sink and vanity ordered. Arrived in a box with no directions other than a diagram of the panels. Uneven drawers screws were too short to install. Overall a disaster. Rip off. Dont buy anything. No return calls. Add comment

This company is Chineese owned. BE CAREFUL, it´s like Chineese dry wall, of poor quality; applied to customer service and it is very expensive when one adds their ridiculously high installation prices. I DO NOT RECOMMEND THIS COMPANY TO ANYONE. The are incapable of keeping thier word to contracts. I am very angry with thier lies and their inability to deliver. They take your money from behind a glass where a copule of Chineese people sit they do not even smile and then you don´t get your product as on the ordered date and then pray they can... Read more

Was this review helpful? 5 2

Side panels cabinets had holes in them wouldn't make good for them they said I made the holes then they showed me a picture of the box it was all taped up I said show what came in that box panels with holes on outside of panel then they said my word against there's screw panda ! But of idiots there Add comment

PLEAST NOTE THAT PANDA KITCHENS IN WARNERS BAY IS NOT CONNECTED IN. ANY WAY WITH PANDA KITCHEN & BATH WHICH IS LOCATED IN THE USA Add comment

I have been chasing a Pantry which was suppose to be in stock, a month later I have no trace of this and cannot get someone to knowledge it, the time and effort put into this has been enormous. I will recommend for anyone to go anywhere else and don't get driven buy the prices, it will be not make a difference in the long run when you still have no kitchen after two months. Trying to get a hold of management is nearly impossible and non-existent, so please DO NOT FALL in this TRAP. Search your local cabinet maker and pay the additional couple... Read more

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